Quotes

Following up on quotes

Set follow-up dates on Rebill quotes, view all pending follow-ups in one place, track when you last contacted a client, and add private internal notes that only your team can see.

Last updated

Quotes often need a nudge before a client responds. Rebill lets you set a follow-up date on each quote and gives you a dedicated page to see everything that needs attention today.

  1. 1

    Set a follow-up date

    Open a quote and find the Follow-up Date field. Pick the date you want to be reminded to check back with the client. Save the quote to confirm.
    quote follow up date
  2. 2

    View all pending follow-ups

    Go to Quotes and open the Follow-ups tab. This page lists every quote that has a follow-up date, sorted by date so the most urgent ones appear first.
    quote follow ups page
  3. 3

    Record an internal note

    On the quote, use the Internal Notes field to record what happened when you followed up: who you spoke to, what they said, or what the next step is. Internal notes are never shown to the client.
    quote internal notes

Last followed up

The follow-ups page shows a Last Followed Up column so you can see at a glance which clients you have already contacted and which are still waiting for a first response.

Tip

Once a client has responded and the quote is accepted or declined, you can clear the follow-up date so the quote drops off the follow-ups list.

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